Discount Tire is a popular tire shop located at 16485 County Rd. 30 in Maple Grove, Minnesota. Known for its exceptional customer service, the shop has garnered a reputation for its efficiency and professionalism. Customers have praised the individualized attention they received, with staff members going above and beyond to provide solutions for tire issues. The shop's manager, Mitch, and staff member Adam have been commended for their helpful and accommodating service. Discount Tire's commitment to customer satisfaction is evident in the numerous positive reviews it has received. With a focus on providing high-quality service and personalized attention, Discount Tire is a trusted choice for all tire-related needs. The shop is open Monday through Saturday and is closed on Sundays.
Amenities and More
- Kerbside pickup
- Toilets
- Credit cards
- Debit cards
- NFC mobile payments
- Gender-neutral toilets
- In-store shopping
- In-store pick-up
- Cheques
- Appointments recommended
Reviews
I have taken all my vehicles to MG discount tire. They are always professional, efficient and when you have an issue from balancing to premature wear Mitch and crew always have a solution. In todays world where customer service lacks or buyer beware, MG Discount tire is exceptional
I had the best experience here today! I came out of a store (9 months pregnant) to find my tire completely flat. AAA put my spare on and I headed over to Discount Tire across the parking lot to get a new one put on. Jeff M. looked at my old tire, found a puncture, and told me he wasn’t going to try to sell me a tire if I didn’t need one. Within a few minutes they checked my old tire over, found a screw, patched it up, and had me on my way free of charge. I will definitely be back next time I need tires.
Great customer service! I had air leak on my Tesla rear tire. Executive looked at the tire, found the nail and patched it for FREE in less than an hour. It was amazing experience and executive took the details and mentioned that if they cannot fix the tire, we have to get a new one. But, never tried to sell it. This is the reason it is great and people will come again and again for tire needs and help.
Thank you Maple Grove team!
I can't say enough great things about discount tires. The staff is super, super quick, and nice. I got 2 new tires, and they were balanced. I got there at 8 am and was out by 8:20 am. They even bring you your car upfront at the door. I had the best experience I've ever had. Thanks, everyone, for all your hard work and amazing attitude here.
Second visit: Updating to share I brought another vehicle in for tire rotation and Logan shared that the tires were pretty worn down and we should think about replacing. He helped us get a refund from our last tire manufacturer because the tires wore out way before warranty guarantee and that saved us $200! Really appreciate Logan’s work today!
First visit: Made an appointment online for the next day to get a leaking tire checked. Adam explained the process and was a rock star to work with. Repaired the tire for free. Mitch the manager also took time to teach my son how to look for new rims online and gave him a lot of tips. Really great experience and appreciated the individualized attention.
I can't say enough about the customer service and integrity of the store manager and his staff. I recently discovered that my transfer case needed replacement, to the tune of over $5,800. The repair shop indicated that three tires were the same size and one was different. I talked with the store manager because Discount Tire had put on all my tires. He looked at my record and noticed that they had made a mistake and said they would pay for the repairs. He didn't stop there, he also said that once the repairs were done he would put on a brand new set of tires at no charge to me. That's almost $7,000 in repairs and tires that Discount Tire took care of. I was already impressed with their customer service prior to this incident and will remain a loyal customer going forward.
Just got off the phone with Mitch about replacing my tires!! Excellent customer service support! Extremely knowledgeable about his products and services! 100% 5-Stars in taking care of me today over the phone! Thank you Mitch for a great experience today!! Discount Tire never disappoints!!
The management and whole team are awesome! After finding a flat tire one morning, they were so accommodating to fit me in their schedule to help me get back on the road. I can’t say enough good things about their customer service and speed. You are all amazing!!
Location
16485 County Rd 30, Maple Grove, MN 55311, United States
Hours
-
Monday
08:00 AM - 06:00 PM
-
Tuesday
08:00 AM - 06:00 PM
-
Wednesday
08:00 AM - 06:00 PM
-
Thursday
08:00 AM - 06:00 PM
-
Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close
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